FAQ
Do you have any certification?
We have CE, FDA, RoHS, patent certificates etc.
What is the MOQ?
Stock model MOQ is 5 pcs.
For customized models MOQ is 10-100pcs.
What types of beauty equipment do you offer?
We provide a full range of professional beauty and aesthetic devices, including Cryolipolysis machines, EMS body sculpting devices, HIFU systems, HydraFacial machines, RF cavitation equipment, diode laser hair removal machines, shockwave therapy devices, and more. We also offer OEM & ODM services for customized equipment.
Are your machines suitable for professional or home use?
Our equipment is primarily designed for professional use in beauty salons, clinics, and wellness centers. Some smaller, portable devices may be suitable for personal use, but we recommend consulting us for guidance before purchasing for home use.
Do you provide OEM & ODM services?
Yes! We specialize in OEM & ODM solutions. We can customize the design, logo, interface, and even specific functions of the machine to meet your business requirements. This is ideal for salons, clinics, or distributors who want to build their own brand.
How do you ensure product quality?
All our equipment goes through multiple rounds of quality inspections before shipment. We have ISO-certified manufacturing facilities, follow strict production standards, and offer product warranties to guarantee reliability and performance.
Do you offer training and technical support?
Yes, we provide comprehensive training materials, including manuals and tutorial videos. Online training sessions and 24/7 technical support are also available to help your team operate the machines confidently and safely.
What is the warranty period for your machines?
Our beauty machines typically come with a12- to 24-month warranty, depending on the product. We also offer lifetime technical support, so you can contact us anytime for assistance.
Can I see a demo before purchasing?
Of course! We can provide video demonstrations of the machines in action or arrange a live online demo. This helps you understand the technology, treatment process, and results before making a decision.
How long does it take to receive my order?
Delivery time depends on whether the product is in stock or customized. Standard products usually ship within 5–10 days, while custom OEM/ODM orders may take 20–30 days, including production and quality checks.
Do you ship internationally?
Yes! We ship to over 200 countries worldwide. We work with trusted logistics partners to ensure safe and fast delivery, including door-to-door service if required.
What payment methods do you accept?
We accept multiple secure payment methods, including bank transfer (T/T), PayPal, Western Union, and credit card. For bulk orders, flexible payment terms can be discussed.